Parts Express Website Review & Ratings + Parts Express Coupons
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Parts Express Website Review & Ratings + Parts Express Coupons

Parts-Express: Products & Services

Parts Express sells all types of parts for audio and electronics. They sell many name brand audio and electronic parts including Ampehnol, American DJ, Caig Laboratories, Marantz, RCA, Ruby Tubes, Sherwood, Stahl tools and many more. You can search for audio and electronics by brands, new products, clearance, sales and offers and their categories.

Parts-Express: Company Background

Parts Express was founded in 1986 by Jeffery Stahl, who is the current president and CEO of the company. They sell audio and electronics parts to both professionals and audio enthusiasts at discounted prices from their 120,000 square foot warehouse located in Springboro, Ohio. Parts Express also sells to schools, government and wholesale. You can call Parts Express at 1-800-338-0531.

Parts-Express: Customer Feedback & Reviews

Parts Express is customer certified by Bizrate.com with excellent customer comments and ratings.

  • Overall satisfaction rating of 9.3 out of 10
  • Would shop here again: 9.4/10
  • Likelihood to recommend: 9.4/10
  • Product Selection: 8.8/10
  • Prices relative to other online retailers: 8.7/10
  • Satisfaction with checkout: 9.0/10
  • On-time delivery: 9.5/10
  • Customer support: 9.2/10
  • Product availability: 9.4/10
  • Returns process: 9.0/10
  • Variety of shipping methods: 8.6/10
  • Product met expectations: 9.3/10.
Parts-Express: Business Credibility & Trustworthiness

Parts Express is an accredited member of the Dayton and Miami Valley, Ohio Better Business Bureau with an A+ rating and only three complaints during the last three years. They have been a BBB member since 1993 and an accredited member since 1999. Parts Express is also a Top 500 E-Retailer and supports their community through numerous charities. Just a few of the charities they donate to include:

  • American Cancer Society’s Relay For Life of Springboro
  • Ronald McDonald House
  • St.Vincent de Paul
  • Habitat for Humanity
  • Give Kid's the World
  • Widow's Home of Dayton
  • And they support many schools in their area
Parts-Express: Website Popularity & Google Ranking

Parts Express has the following internet rankings.

  • Alexa.com shows Parts Express with a traffic ranking of #8,388 in the United States and a worldwide traffic ranking of #32,117 with 1,032 sites linking in. They are also popular in Canada, Mexico and Australia. Parts Express has 4.60 daily page views per visitor.
  • Their Google Page Rank is 4 out of 10.
  • According to Compete.com, they have 201,744 unique visitors to their website each month.
Parts-Express: Social Media Presence

You can follow Parts Express on their social media pages.

  • They are on Twitter @Parts_Express with links to product photos and videos. They are followed by 3,343 and they have sent out 2,812 tweets.
  • Parts Express has a good Facebook page with product photos, sales announcements and comments from customers. They have 8,159 Likes.
  • They are on Pinterest with 15 boards and 454 pins.
  • You can also go to their YouTube page with great videos of speaker design competitions, how to build speakers and more.
  • Parts Express also has several forums including Tech Talk, Social Answering Team and Speaker Project Gallery which you can find on their lists of categories under Social.
Parts-Express: Website Security & Safety

Parts Express uses the following methods to ensure safe transactions on their website.

  • They use the https secure connection at their checkout.
  • They use SSL secure server software to encrypt all transactions.
  • Parts Express has a safety guarantee.
  • According to the Google Safe Browsing Tool, they are not listed as a suspicious website. Of the 72 pages Google tested during the last 90 days, 0 pages resulted in malicious software or files being downloaded or installed.
Parts-Express: Pricing & Packages

Parts Express customers write that they have good prices compared with other online stores. They offer quantity discounts and wholesale prices. A few of their prices are:

  • BIC Formula FH-65B 6-1/2" 2-way bookshelf speakers 175 watts costs $119.75.
  • Component video + stereo audio cable for PS2 / PS3 costs $13.94.
  • Breadboard 830 test points costs $13.89.
  • Regulated power supply 3-12 VDC 2A 6 way costs $19.90.
  • 3-1/2 digit 19 range digital multimeter with transistor test costs $7.87.
  • Dual XDMA6540 CD MP3 WMA Bluetooth car stereo receiver with USB & iPod iPhone dock control costs $119.77.

Parts-Express: Shipping Rates & Policies

Parts Express offers free economy shipping for orders over $98 within the continental United States, excluding PO Boxes and APO/FPO addresses. All other shipping rates are calculated at the checkout and determined by the weight, dimension and distance. For main-in orders that are less than 5 pounds, add $9.95 for shipping and handling. They do ship internationally and offer the following expedited shipping methods:

  • UPS Ground
  • UPS Air (3-day, 2-day and next day)
  • UPS SurePost
  • USPS Priority Mail
Parts-Express: Payment Methods Accepted

Parts Express accepts the following credit cards and debit cards for payment for U.S.and Canadian customers.

  • Visa
  • MasterCard
  • Discover Card
  • American Express

They will accept payment by PayPal. You can also pay using a wire transfer, money orders and cashiers checks for mail-in orders. For mail in orders less than 5 pounds, you will need to include $9.95 for shipping and handling. You can email them for an estimate of shipping charges for mail in orders.

Parts-Express: Returns, Refunds & Exchange Policy

Parts Express will accept returns of products within 45 days of the invoice date in unused and pristine condition for a full refund of the merchandise price. The customer is responsible for return postage. Returns of products costing more than $250 require a Return Authorization number (RA#) before you can return the product. You can get the RA# by emailing them at customerservice@parts-express.com

Parts Express: Product images & screenshots
Parts Express Coupons
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PARTS EXPRESS COUPONS
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Get Free Shipping Orders Over $98 @ Parts Express
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